FAQ

Q1: How do I place an order on K-beauty?
A: Placing an order is easy! Simply browse our website, add your desired items to your cart, then proceed to checkout. Follow the prompts to complete your purchase, and you’ll be on your way to enjoying your new products!

Q2: What payment methods do you accept?
A: We accept a variety of payment methods for your convenience, including credit cards, debit cards, PayPal, and more. For a complete list of accepted payment options, please visit our Payment Options page.

Q1: How long will it take for my order to arrive?
A: Shipping times can vary depending on your location and the shipping method you select during checkout. For estimated delivery times, please refer to our Shipping & Delivery page.

Q2: Can I track my order?
A: Yes, you can track your order using the unique order ID provided in your confirmation email. Simply visit our Package Tracking page for more details.

Q1: What is your return policy?
A: We offer a hassle-free return and exchange policy. For detailed information on the process, please review our Returns & Exchanges page.

Q2: How do I initiate a return or exchange?
A: To start a return or exchange, simply contact our customer support team. They will guide you through the process and provide you with all the necessary instructions.

Q1: How can I contact K-Beauty Shop's customer support?
A: You can reach our customer support team by emailing info@k-beauty.co or by utilizing the chat feature located in the bottom right corner of your screen. We are committed to responding to your inquiries as promptly as possible.

Q2: Do you have a physical store location?
A: At this time, K-Beauty Shop operates exclusively as an online retailer and does not have any physical store locations.